Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? Which services precisely could VPS and dedicated server users benefit from?
When you acquire your own server, you'll have more flexibility as to what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you have access only to your own account, thus you aren't able to install server-side software. Even though this is not a concern for most script-driven applications, there are a few which have particular requirements and need particular software to be present on the server either for some additional functions or for them to work at all. If you have experience, you will not have any issues to run the hosting server, but if you do not, you may simply not have the capabilities to handle everything and use the script apps you want. If that is the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and help you with any problems that you could encounter.
Installation and Troubleshooting in VPS Servers
The upgrade could be acquired for any of the VPS server
solutions no matter the OS and CP that you have picked or the task that you need to be executed as our admins will assist you with anything associated with the software on the hosting server. This includes, but isn't limited to, setting up third-party applications, setting up server options, troubleshooting scripts when they do not perform adequately, and so forth. The upgrade includes one hour of work and if a particular task requires less time, the rest of the minutes will be available for the future and will be listed in the VPS billing CP. You could use the Installation & Troubleshooting service either as an individual upgrade or as an addition to the Managed Services upgrade, which includes thirty minutes of custom work on your hosting server. That way, you'll be able to work on your sites without worrying that you will not be able to use some application or losing time on complex matters.
Installation and Troubleshooting in Dedicated Servers
In the event that you need our upgrade for any reason, you can add it to your dedicated server
with a few clicks through the billing Control Panel or if you will need some custom work on the machine the instant it's set up, you can acquire the upgrade during the signup procedure and let us know what do you require to be performed, so everything shall be ready once your web server is functioning. 60 minutes of custom work are included to your account each and every time you obtain the upgrade, so you can take full advantage of this service as often as you require. If some task requires less time to be carried out, you'll not lose the remaining minutes and they will be available for future tasks. Our upgrade will enable you to focus on creating and advertising your Internet sites without wasting time on maintaining the dedicated hosting server or the software installed on it. You may take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it comes with aren't enough to execute all tasks which you require.