Extensive Online Documentation
What's online documentation? How can it help you get more familiar with the field of web hosting?
In case you have never had a hosting account or you’re changing companies and the new one employs a Control Panel that you have not seen before, you may become baffled about how to carry out a specific task in your account or on your computer. For this reason, lots of companies have set up a knowledge base, which enumerates the most common enquiries and difficulties pertaining to the particular platform they use, instead of including only some generic info. This kind of knowledge base will permit you to find the needed info swiftly and easily, so you won’t have to commit loads of time and effort to things that may require something as simple as clicking on a button or checking a check box. Thus, not only can you get things done, but you can also learn tons of new and useful facts, both about the way you can administer your account and about the way the web hosting service functions as a whole.
Extensive Online Documentation in Shared Hosting
If you’ve ordered your first shared hosting
account through our company or have transferred your site over to us, you will get familiar with our services and our in-house created Hepsia hosting Control Panel before you know it as we have compiled a thorough knowledge base where you can find all the info that you could ever need – both general info in regards to the service as a whole and more concrete info about the separate features that you can make use of and the complications that you can face. The articles are located in 2 places. The full article list can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different features in every section of the Control Panel too. You can get to know how to accomplish just about everything, from enabling an .htaccess configuration file to managing an electronic mailing list, and all the articles offer comprehensive guidelines, so you’ll never get bewildered due to an unclear text. Surely, in case you come across a more specific obstacle and you don’t find anything about it in our knowledge base, you can contact our support team 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers
come with in-depth online technical documentation where you will find info on all the features that our in-house built Hepsia hosting Control Panel comes with, as well as solutions to various questions and complications that you might stumble upon. All configuration manuals feature comprehensive explanations, which suggests that you will not need to worry about missing something if you wish to export a database, for example. The troubleshooting articles cover a variety of different possible reasons for particular problems and the solution for each of them, so in case you are unable to send emails although you have the correct outgoing mail server settings, for example, you can swiftly see what the reason may be and fix the problem with a couple of mouse clicks in your mail client. As the Hepsia Control Panel has quite a lot of features, you will be able to find related articles in every single section. In case you prefer to browse all help articles, you can use the Help menu, which is located in the upper right corner of the Control Panel.